We've found that we are often asked very similar questions so to help you we have created this FAQ page to answer some of those niggling questions you may have. 


If you find we haven't answered a question, get in touch with us and we'd be very happy to help.

What Is Osteopathy?

Osteopathy is a system of diagnosis and treatment which focuses on the bones, joints, muscles, ligaments, and connective tissue and the way in which this interrelates with the body as a whole. It combines specific knowledge of anatomy, physiology, pathology and clinical methods of investigation.


We do not just treat bones! Osteopathy is helpful in overcoming pain and difficulties with walking, climbing stairs, dressing and getting up from beds and chairs.  Common conditions that respond well to treatment are


  • Aches and pains

  • Backache or lumbago

  • Muscle tension and spasm

  • Neuralgia

  • Sciatica

  • Digestive problems

  • Joint problems

  • Muscle, tendon or ligament strains


Approximately 50% of our patients have problems relating to the neck and back. We also treat babies and young children.

What Is Cranial Osteopathy?

Cranial osteopathy is a gentle technique often used by our osteopaths. Due to the gentleness of the technique, it is often used to treat babies and children. But all ages can benefit including the elderly and patients unsure of conventional osteopathic treatment.


In a typical cranial osteopathy session, the patient will usually lie (or sometimes sit) fully clothed on a treatment couch. By using their knowledge of anatomy and physiology the experienced osteopath can often detect subtleties of motion and tension that may be suitable for gentle release.


Cranial osteopathy is not a form of head massage, although contact is made with the head in most treatment sessions. Because the treatment approach is very gentle it may appear to the observer that “nothing is happening”. However, most patients do report that they are aware themselves of the small movements and pressures that the hands of the osteopath may be making.

Who Can Benefit?

Most people can benefit from osteopathy, but in particular:


Babies and Children

At this practice we are very experienced in the treatment of babies and young children. Our undergraduate training includes paediatrics and children often respond very quickly to treatment. Joanna Hyne holds a specialist diploma in Paediatric Osteopathy (gained in 2004) and has worked extensively at the Osteopathic Centre for Children in London (now the Foundation for Paediatric Osteopathy).


Pregnant Women

We can often help musculo-skeletal problems in various stages of pregnancy. We are often recommended by local health visitors and midwives. Treatment is obviously gentle and safety is always our first concern. Periodic treatment during pregnancy can help the body adjust to the increasing weight and changing posture. We can also assist with the recovery period following birth when the pelvis and lower back are readjusting to the altered stresses and strains.



Elderly patients are particularly welcome. Problems such as osteoporosis and spondylosis are obviously taken into consideration and great care is directed to applying gentle treatment to relieve symptoms.


Sports Men and Women

All our practitioners are experienced in dealing with sports injuries. We can give advice regarding training and rehabilitation. We can advise on supports and strapping.

How Much Do You Charge?

Appointments for new patients cost £50 and last for approximately 40 minutes.  Follow-up appointments last for about 30 minutes and cost £45.  

What Should I Wear?

In order to perform a thorough examination it is necessary to see the affected areas and test adjacent or distant joints and muscles. You'll often be asked to undress down to your underwear (especially if there is low back pain). It is quite acceptable to wear loose fitting shorts.

Does The Treatment Hurt?

Techniques used by osteopaths should not hurt you at all. If you are uncomfortable, tell your osteopath, so they may adjust their technique. Sometimes, if your tissues are very inflamed due to injury, treatment may seem a little bit sore because your tissues are so irritated, congested

and tender.

Will I Feel Better Straight Away?

The answer to this question depends on the condition you have. It is possible to leave an osteopathic treatment pain free, but this is very rare as the majority of patients present to an osteopath as a last resort, after having been in pain for a long time. The earlier you visit your osteopath, the quicker they can get you better.

How Many Treatments Will I Need?

The number of treatments you need will depend entirely on your problem. When you attend for your initial assessment, your osteopath should be able to give you a guide as to how many treatments you might need. Some people choose to visit their osteopath a few times a year for episodic treatment and advice, whilst others who present with simple back pain may only need 1 or 2 treatments.

How Do I Arrange An Appointment?

Consultations are by appointment only, although it is sometimes possible to obtain an appointment for the same day. We do not need referral notes. To arrange an appointment call us on (01234 211844) and speak to a receptionist. If you prefer contact us via the email link on this website and we will get back to you as soon as possible.

Do You Provide Sick Notes?

An Osteopath can give a standard incapacity certificate which will usually be treated by the DSS in the same way as is a GP's certificate.

Do You Contact My Doctor?

We are bound by the same confidentiality rules as your doctor and would not discuss your condition with anybody (including your doctor) without your agreement.

Private Medical Insurance

Many insurance companies provide cover and pay for Osteopathic treatment. We are registered with most of the major health insurance companies. Different companies have different rules so it is always wise to check with your own insurers. Due to the extra time and office costs to us we do not run accounts with insurers but ask that each patient settle their fee directly with us and we will provide a receipt so that you can reclaim the fees.

How Do I Make Payment?

Appointments last about 30 minutes and the initial consultation would normally involve treatment if it is appropriate.  Please note that we accept cash or credit and debit cards.

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